Privacy Policy

This Privacy Policy explains how NIKI templates collects, uses, shares, and protects personal information when you visit our website, purchase or download a product, or contact us.

By using the website, you acknowledge the practices described in this Privacy Policy.

1. Who We Are

NIKI templates is operated by Nikita Shabunko (“NIKI templates,” “we,” “us,” or “our”).

NIKI templates creates and provides digital website templates and related resources designed primarily for use with Framer.

For privacy-related questions or requests, please contact us through the Help Center available on our website.

2. Information We May Collect

The information we collect depends on how you interact with the website and our products.

Information you provide

We may collect information you voluntarily provide, including:

• Your name.

• Your email address.

• Messages, questions, and support requests.

• Order numbers and purchase information.

• Information submitted through contact or support forms.

• Any other information you choose to provide.

Order and transaction information

When you purchase or download a product, we may receive limited information from Polar, including:

• The product purchased.

• Your name and email address.

• Order number.

• Transaction date and amount.

• Currency and payment status.

• Billing country.

• Refund or dispute status.

• Business name or tax identification information, where applicable.

We do not normally receive or store your complete payment card number.

Technical and usage information

Our website and service providers may automatically collect:

• IP address.

• Browser and device type.

• Operating system.

• Referring website or page.

• Pages visited.

• Dates and times of visits.

• Website interaction and performance data.

• Approximate location derived from an IP address.

• Cookie and similar technology identifiers.

3. How We Use Information

We may use personal information to:

• Process and confirm purchases.

• Deliver templates, downloads, and Framer remix links.

• Verify licenses and product access.

• Respond to questions and provide customer support.

• Maintain order and transaction records.

• Process or assist with refunds and payment disputes.

• Prevent fraud, abuse, and unauthorized product distribution.

• Operate, secure, maintain, and improve the website.

• Understand how visitors use the website.

• Comply with tax, accounting, consumer protection, and other legal obligations.

• Establish, exercise, or defend legal claims.

• Send service-related communications.

• Send marketing communications where you have consented or where otherwise permitted by law.

4. Legal Bases for Processing

Where the GDPR, UK GDPR, or similar privacy legislation applies, we process personal information using one or more of the following legal bases:

• Contract: Processing is necessary to deliver a purchased or requested product and provide related support.

• Legitimate interests: Processing is necessary to operate, secure, improve, and protect our business and digital products.

• Legal obligation: Processing is necessary to comply with applicable tax, accounting, consumer protection, or other laws.

• Consent: You have consented to optional cookies, analytics, or marketing communications where consent is required.

• Legal claims: Processing is necessary to establish, exercise, or defend legal rights.

You may withdraw your consent at any time. Withdrawal does not affect processing that occurred before consent was withdrawn.

5. Payments Through Polar

Purchases are processed through Polar Software, Inc. (“Polar”).

Polar acts as the Merchant of Record and authorized reseller for transactions completed through Polar Checkout. Polar processes the information necessary to complete your purchase, collect applicable taxes, prevent fraud, issue invoices and receipts, deliver digital product benefits, and manage refunds or payment disputes.

Depending on the transaction, Polar may collect and process:

• Your name and email address.

• Billing address and country.

• Business name and tax or VAT identification number, where provided.

• Product, order, price, currency, and purchase history.

• Payment method type and limited payment details.

• IP address, device information, and approximate location.

• Information required for fraud prevention, tax compliance, refunds, and disputes.

Complete payment card details are processed by Polar and its authorized payment-processing partners. NIKI templates does not receive or store your complete payment card number.

We may receive limited customer and order information from Polar where necessary to deliver your product, verify your license, provide support, maintain transaction records, and prevent unauthorized distribution.

Polar processes personal information according to its own terms and privacy practices:

• Polar Privacy Policy: https://polar.sh/legal/privacy-policy

• Polar Buyer Terms: https://polar.sh/legal/checkout-buyer-terms

6. Cookies and Analytics

Our website may use cookies and similar technologies for:

• Essential website functionality.

• Security and fraud prevention.

• Saving user preferences.

• Analytics and performance measurement.

• Understanding how visitors interact with the website.

Because the website is created and hosted using Framer, Framer and its infrastructure providers may process technical information necessary to load, secure, and operate the website.

Polar may also use cookies and similar technologies when you visit or interact with Polar Checkout or the Polar Customer Portal.

Where required by law, non-essential cookies will be used only after you provide consent. You can also control or delete cookies through your browser settings. Disabling certain cookies may affect website or checkout functionality.

7. Service Providers and Information Sharing

We may share information with, or receive information from, service providers that help us operate the website and deliver products, including:

• Framer, for website creation, hosting, and delivery.

• Polar, as Merchant of Record, authorized reseller, checkout provider, tax facilitator, order-management provider, and digital-delivery provider.

• Polar’s authorized payment-processing partners.

• Email and customer-support providers.

• Analytics, hosting, and security providers.

• Professional advisers, accountants, or legal representatives.

• Public authorities where disclosure is legally required.

We may also disclose information when reasonably necessary to:

• Comply with a legal obligation, court order, or lawful request.

• Investigate fraud, abuse, or security incidents.

• Enforce our agreements and protect our intellectual property.

• Protect the rights, property, or safety of NIKI templates, our customers, or others.

• Complete a business transfer, reorganization, merger, or sale.

We do not sell or rent your personal information.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Order and transaction records may be retained for the period required by tax, accounting, consumer protection, fraud prevention, and other legal obligations.

Support correspondence may be retained while it remains relevant to your purchase, license, customer relationship, or a potential dispute.

When information is no longer required, we may delete or anonymize it, subject to technical and legal limitations.

9. International Data Transfers

NIKI templates and its service providers may process information in countries other than the country where you live.

Where required by applicable law, international data transfers will be supported by recognized legal safeguards, such as adequacy decisions, standard contractual clauses, or other approved transfer mechanisms.

Additional information about transfers performed by Polar is available in Polar’s Privacy Policy.

10. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal information.

• Request correction of inaccurate or incomplete information.

• Request deletion of your information.

• Restrict the processing of your information.

• Object to certain processing.

• Receive certain information in a portable format.

• Withdraw consent.

• Opt out of marketing communications.

• Submit a complaint to your local data protection authority.

These rights may be subject to legal limitations or exceptions.

To submit a request concerning information controlled by NIKI templates, please contact us through the Help Center. We may need to verify your identity before completing the request.

If your request relates to information independently controlled by Polar, such as checkout or payment information, you may also need to contact Polar directly in accordance with its Privacy Policy.

11. Marketing Communications

We may send marketing communications only where you have consented or where they are otherwise permitted by applicable law.

You may opt out at any time by using the unsubscribe link included in the relevant email or by contacting us.

Opting out of marketing does not prevent us from sending essential communications related to purchases, downloads, licenses, support, security, or changes to our legal terms.

12. Privacy Rights in the United States

Residents of certain US states may have additional rights concerning access, correction, deletion, portability, and disclosure of personal information.

NIKI templates does not sell personal information or share it for cross-context behavioral advertising as those terms are defined under applicable US state privacy laws.

We will not discriminate against you for exercising an applicable privacy right.

13. Children’s Privacy

The website and our products are not directed to children under the age of 16.

We do not knowingly collect personal information from children. If you believe that a child has provided personal information through our website, please contact us so we can investigate and delete it where appropriate.

14. Data Security

We use reasonable organizational and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no online transmission or storage system is completely secure. We cannot guarantee the absolute security of information transmitted through the website, email, Polar, Framer, or other third-party services.

15. Third-Party Links and Services

Our website may contain links to Framer, Polar, social networks, portfolio platforms, fonts, plugins, and other third-party websites or services.

Their collection and use of personal information are governed by their own privacy policies. We do not control and are not responsible for their privacy, security, or data-handling practices.

16. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our website, products, service providers, business practices, or legal obligations.

The current version will be published on this page with a revised “Last updated” date. We encourage you to review this Policy periodically.

17. Contact

If you have questions about this Privacy Policy or want to exercise an applicable privacy right, please contact me: nikitashabunkoua@gmail.com